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Q1What is your main products?
- A:Our main products are Pneumatic Actuators, Electric Actuators, Actuated Valves And Valve Accessories..
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Q2Are you a trader or manufactuer? Do you have factory?
- A:We are the actuator manufactuer, we have ability to do the customization products with experienced team, And we have own factory and production line.
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Q3How do your make the quality guarantee?
- A:We have our own quality control system for incoming and outgoing of the materials, every product will be under controlled and tested before delivery to our customer, and we also provide 18 months guarantee ,beside we provide technical supporting.
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Q4When can I receive the Price?
- A:We will give the Quotation Within 24 hours after we get your inquiry .Or Your can call or message us if its quite urgently.
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Q5How to order our valve actuator?
- A:Please send us your inquiry by Email, whatsapp, wechat etc. we need to know the following informations before giving the formal Quotation. 1) Product information in details, Quantity, Other requirements. 2) Delivery time required.
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Q6How can I get a sample to check your quality?
- A:Contact with our sales expert to arrange the sample delivery. Please send us the details of the sample before placing the order.
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Q7Shall we pay the sample cost and transportation cost?
- A:We will provide the sample by free of charge. Your will bear the freight cost.
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Q8How long to prepare the sample?
- A:Most of our products are under regular production and some of them we keep in stocks.
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Q9How to delivery the sample to our place?
- A:Your can provide your forwarders contacts if any, or we will arrange it for you.
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Q10What about the delivery date if we place the formal order?
- A:Usually it takes 15~20days on the production .We know that on-time delivery is very crucial to our customers to meet dead-lines. We monitor and expedite our supply chain to ensure that we delivery our products to our customers on-time all the time.